Please read the following important notes before completing the Online Application: 

Agree to the privacy agreement on the first page of the application. On the next page, locate the left-hand column and select the “Apply Online” option at the bottom left-hand side of the page. Click “Submit” to proceed with the application.

On the “Passport Products and Fees” page, under “Processing Methods,” select the “Expedited at Agency” option. Under “Delivery Methods,” select the “Standard” option. (Note: Since Ambassador Passport and Visa will hand-carry your documents to and from the U.S. Department of State, the mailing option does not apply to hand-carry applicants.)

On the last page, titled “Next Steps,” check the box at the bottom left indicating “I have read and acknowledge the steps…” Below the checkbox, click the “Print Form” button (also located at the bottom left). Open and print your application (applications should be printed single-sided). Do not sign the form until you appear in front of a passport acceptance agent.

If you are using our expediting service, please send all required documents to Ambassador Passport and Visa Services so that we can hand-carry your application to the Passport Agency immediately. Your passport application will expire within five days from the date of execution / sealing.

Failure to send your documents and requirements directly to the Ambassador Passport and Visa Services address may result in significant delays beyond our control. 

If you have any questions or concerns, please call our toll-free number at 800-826-4558.

Please click here to go through the online process of creating your DS-11 Application Form on the Department of State Website (Complete but Do Not Sign)

A signed statement detailing the circumstances that led to the current damaged or mutilated condition of the passport should be included.

For minors under age 16, both parents as well as the minor child should be present at the time of execution of the documents. If only one parent appears the other parent must sign and notarize a consent form:

Please click here for printing the Letter of Consent

Please note: acceptable passport photos are:
• Photographs must be 2 x 2 inches in size, taken within the past 6 months.
• The image size from the bottom of the chin to the top of the head should be between 1 inch and 1 3/8 inches.
•  No glasses
• The photographs must be in color
• They must be full face, front view with a plain white or off-white background.
• Photographs should be taken without a hat or headgear that obscures the hair or hairline.
• Dark glasses or nonprescription glasses with tinted lenses are not acceptable unless required for medical reasons.
• Home made Digital photographs are not acceptable.

• The printed, completed, and signed Authorization Letter (in blue ink only) should be placed inside a sealed envelope by the Passport Clerk when executing the passport application.  

Click here for the Letter of Authorization – Online Fillable PDF Version.

Make sure the original signed letter of authorization is submitted to the acceptance agent.  
Please note: Electronically signed documents or photocopies are not acceptable, and will cause rejection or significant delays in processing

If you are using a mobile device, and/or have trouble filling out the form online, please click here for a printable-only version that can be filled out by hand in blue ink. 

Copy of itinerary or air tickets, hotel reservation, cruise itinerary, or a business letter on employer’s stationery confirming international travel is required.

Click here for a sample of the Business Letter for the Passport Office.

Please complete the Ambassador Passport and Visa Cover Letter (order form):
Click here for Cover Letter

Before the documents are sealed (described in next step) please make copies of:

• Application forms: DS-11
• Authorization Letter
*The extra passport photo (one of two passport photos, not a copy)
• Proof of Travel (Travel Itinerary or Business letter), if available.
• Copies of front and back of the State ID or Drivers Licenses (in other words, two sets of copies of front and back, one of which goes inside the acceptance agent’s package)
• Copies of birth certificate, a previous passport, or naturalization certificate. 
• Copy of the signed statement regarding the damaged passport.
• Ambassador Passport and Visa Services Cover Letter

You will need to send or bring us the above copies, along with the Ambassador Passport and Visa Cover Letter, after the application has been executed (signed) and sealed (placed inside and envelope and date stamped by the govt. agent.

Since we cannot open the sealed envelope you send us, these extra copies should be included inside the Federal Express or UPS envelope shipped to Ambassador Passport and Visa Services. Failure to provide us with copies may result in significant delays or rejection of your passport application.

The applicant must appear in person at the acceptance agent to complete this step of the application process. 
If applicant is a minor under the age of 18, please Click Here for the requirements to obtain a minor’s passport:  

Please note, if you are within driving distance or would like to appear in person at our offices, the execution of the documents can also be performed at our designated local Acceptance Agent. 

When you appear before the local acceptance agent, inform them that you are processing your passport application through an expediting agency or a “hand carry” agent.

Upon completing the process, the acceptance agent will place the necessary documents in a sealed envelope and return it to you. Important: Do not open or tamper with the sealed envelope. It must be sent or delivered to our office immediately, as the documents will expire within 4 business days of their execution, and the passport application will be rejected.

If the acceptance agent is reluctant to return your sealed envelope, refer them to the “Hand Carry” section of the Acceptance Officer Procedure Manual, or contact Ambassador Passport and Visa Services for assistance.

To locate the closest Passport Acceptance Agent, Click Here  
If you are having difficulting locating an Acceptance Agent, please contact one of our agents at 800-826-4558

• You will need to pay the U.S. government fee to the clerk. This fee should be paid by two checks:

Check List: The following documents should be placed inside the sealed envelope executed by the Passport Clerk:

• Your Proof of U.S. Citizenship
• The Application Form DS-11
• The Photograph
• The Appropriate Government fees
• The original Letter of Authorization
• Copies of govt. issued ID’s.  If Driver’s license or state ID is being used, the copies of front and back are required.
• The signed statement regarding the damaged passport.
• The Proof of Departure (Itinerary) 

Please note, unless otherwise confirmed by an Ambassador Passport and Visa Agent, processing for a U.S. Passport begins the FIRST BUSINESS DAY AFTER all the documents and requirements are received by Ambassador Passport and Visa Services.

Please Forward All The Above Documents and Requirements To:
Ambassador Passport and Visa Services, Inc.
2811 Wilshire Blvd., Suite 720
Santa Monica, California, 90403
(310) 828-7878

For 24 Hour Passport Services ONLY: Be sure to call us so we can determine which address you should ship to, our Los Angeles, Washington D.C., Colorado, or our Seattle Office. Also, 24 hour processing begins once we have received all of your documents as specified on this page, to the correct office location.